Last updated April 2026
By using Swappr you agree to these terms. If you do not agree, do not use the app.
You must be 18 or older to use Swappr. By creating an account you confirm you meet this requirement.
You are responsible for all activity under your account. Keep your credentials secure. Do not share access.
You may only list items you own. Listings must be accurate. Counterfeit, stolen, or prohibited items are strictly banned and may result in immediate account termination.
The following may not be listed: counterfeit or replica goods; stolen items; recalled or unsafe products; weapons; drugs or drug paraphernalia; items that infringe intellectual property rights; and anything illegal to sell in your jurisdiction. Violations result in listing removal and may result in account termination and reporting to authorities.
Sellers are solely responsible for the authenticity of items they list and sell. By listing an item you warrant it is genuine. Selling counterfeit goods results in permanent account termination, forfeiture of pending payouts, and liability to the buyer for a full refund.
Swappr facilitates transactions between buyers and sellers. You are responsible for completing transactions in good faith. Swappr is not a party to any sale or trade.
Buyers pay a 5% service fee (minimum $1.50), added at checkout and shown before payment. Sellers pay a 3% processing fee, deducted from their payout. Shipping is charged separately and passed through to the seller in full. Fees are non-refundable once a transaction is completed; if an order is cancelled or refunded before completion, the buyer-side service fee is returned with the payment.
Trade features require a minimum of 5 completed sales and a good standing account. Access may be revoked for policy violations.
No fraud, manipulation, harassment, or abuse. No circumventing platform fees. No bots or automated access.
If an item arrives not as described or a trade goes wrong, open a dispute from the order or trade screen within 3 days of delivery. Our team reviews evidence from both parties and issues a decision, which may include refund, return, or escrow release. Escrow-protected transactions are frozen while a dispute is open. Contact hello@swappr.store to escalate.
Swappr is provided as-is. To the maximum extent permitted by law, we are not liable for losses arising from user transactions, connectivity issues, or service interruptions, and our total liability is limited to the fees you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, or your statutory consumer rights.
These terms are governed by the laws of England and Wales, and disputes are subject to the non-exclusive jurisdiction of its courts. If you are a consumer, you keep any mandatory protections of the law of the country you live in.
We may suspend or terminate accounts that violate these terms, with or without notice.
Questions? Reach us at hello@swappr.store